Group Health Cooperative image

Group Health Cooperative

Madison, WI

High-Quality Healthcare Services in South Central Wisconsin

More than 40 years ago, Group Health Cooperative (GHC) became Dane County’s first member-owned health plan and has since established itself as a leader in the healthcare industry. Although GHC prides itself on a forward-thinking approach to health care, the organization felt constrained by a particularly antiquated internal process. For years, GHC had distributed stakeholder information in unwieldy bound manuals, which cost hundreds of thousands of dollars per year in printing costs.

Services Provided

  • gray check Portal Design & Development

A Digital Solution

GHC, fully aware of the financial repercussions of their reliance on printed materials, set their sights on a more modern, digital alternative. However, an internal team questioned the feasibility of an online portal due to the numerous data ingestion points.

  • Building a Portal for GHC

    While meeting with partners Nick and Matt, GHC mentioned the portal conundrum. Fast forward three months and we had helped GHC develop the same online portal that they had previously thought impossible.

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Results

Saving Time & Money

With its new online portal, the team at GHC streamlined their processes and saved hundreds of thousands of dollars, not to mention countless man-hours.

An Intelligent System

The portal’s functionalities include the below:

  • It automatically taps into GHC systems, pulling information to build renewal PDFs to be distributed electronically
  • It hosts a user database management system that allows varying levels of portal access to groups, agencies, and individuals
  • It also houses a secure document library, giving users the ability to view secure enrollment documents and download informational material

A Continued Partnership

Since the launch of the online portal, The Digital Ring has become a trusted partner of GHC, maintaining the portal’s systems and updating the renewal PDFs at GHC’s discretion.

left quote The Digital Ring has been nothing short of extraordinary. Their business continues to grow because of a fundamental principle, focusing on the customer. That may seem a bit simplistic, but the fact is, many organizations lose focus as they grow, focusing more on themselves than on the customers that got them there. The Digital Ring is the complete opposite, they continue to be customer-centric, which is why we continue to utilize their services. The Digital Ring is a rock star in my eyes! Keep up the great work! right quote

Paul Perkins, Sales Manager

Get in Touch

Feeling constrained by antiquated processes, and looking to make the switch to digital? Our solutions can save you time and money. Click here to contact us.