High-Quality Healthcare Services in South Central Wisconsin
More than 40 years ago, Group Health Cooperative (GHC) became Dane County’s first member-owned health plan and has since established itself as a leader in the healthcare industry. Although GHC prides itself on a forward-thinking approach to health care, the organization felt constrained by a particularly antiquated internal process. For years, GHC had distributed stakeholder information in unwieldy bound manuals, which cost hundreds of thousands of dollars per year in printing costs.
A Digital Solution
GHC, fully aware of the financial repercussions of their reliance on printed materials, set their sights on a more modern, digital alternative. However, an internal team questioned the feasibility of an online portal due to the numerous data ingestion points.
Building a Portal for GHC
While meeting with partners Nick and Matt, GHC mentioned the portal conundrum. Fast forward three months and we had helped GHC develop the same online portal that they had previously thought impossible.
Saving Time & Money
With its new online portal, the team at GHC streamlined their processes and saved hundreds of thousands of dollars, not to mention countless man-hours.
An Intelligent System
The portal’s functionalities include the below:
- It automatically taps into GHC systems, pulling information to build renewal PDFs to be distributed electronically
- It hosts a user database management system that allows varying levels of portal access to groups, agencies, and individuals
- It also houses a secure document library, giving users the ability to view secure enrollment documents and download informational material
A Continued Partnership
Since the launch of the online portal, The Digital Ring has become a trusted partner of GHC, maintaining the portal’s systems and updating the renewal PDFs at GHC’s discretion.