Driving Double-Digit Conversion Increases for a Telecom Giant

Despite a positive trajectory in terms of total revenue, TDS was experiencing a decline in orders driven by paid digital advertising. To revitalize their digital advertising and leverage it as a key contributor to company growth, the TDS team turned to our in-house experts for help.

After taking over all of TDS’s digital advertising (paid search advertising, display advertising, and social media advertising) and conducting a holistic review of all channels and campaigns, we noticed an opportunity for a key strategic adjustment.

While paid search efforts accounted for the majority of the orders driven by digital advertising, a lack of paid search budget meant that over 50% of TDS’s prospective customers never saw a TDS ad. In other words: there was enormous room for upside . . . if we could find the budget to fund it.

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With no additional spend allocated to paid digital advertising, we had to get creative, diving into how we were spending every single ad dollar. After analysis, we found opportunity to reallocate the budget according to channel performance while still providing a full-funnel marketing strategy.

We ran a one-month budget reallocation test to qualify our findings; based on this success, we rolled out the new plan to the entire account. Our team then closely monitored all of the campaigns for ongoing optimizations, bid adjustments, further budget modifications, and creative enhancements.

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A deep dive into TDS’s various digital advertising channels and a creatively reallocated budget drove significant results for the TDS team. On flat advertising budget, we accomplished the below: